Contact Us 2017-08-09T02:17:23+00:00

Contact Us

  • Call us on 98633217
  • Please fill out the Orange form and Submit it
  • Opening hours – 8 a.m to 6 p.m Monday to Friday
  • Closed on Saturday and Sunday

 

CUSTOMERS DEAL DIRECTLY WITH APPLIANCE REPAIR TECHNICIANS

Local Appliance Repair has built its reputation around a simple premise. We put our technicians and customers into direct contact with each other. That way, your specific repair needs will get addressed as soon as possible. Since our technicians know their stuff, often they can resolve a problem on the phone – or be better prepared for their visit.

CONTACT US ON-LINE

Here is how we get you efficient, cost-effective service:

  • Customers complete and submit the “Book A Service Call Online” box on our website.
  • Their information goes directly (via text/sms) to a service technician in their locale.
  • Our service technicians promptly make a direct call to the customer.
  • Our service technicians are committed to respond as soon as they are realistically able – usually under 15 minutes.
  • Customers talk directly to a knowledgeable appliance repair technician who can often help out on the phone call. If nothing else, a preliminary diagnosis makes them better prepared for their service call.

Booking a service call on-line is intended to improve your service experience. You’re not stuck on the phone listening to music and recorded apologies. You don’t have to wade through a menu of options only to end up by speaking to a call centre representative with no technical expertise.

CONTACT US BY PHONE OR E-MAIL

Other methods of contacting us include:

  • Call us on 02 98633217
  • You can fill the Orange form and Submit it.
  • E-mail us at service@localappliancerepairs.com.au
  • Opening hours – 8 a.m to 6 p.m Monday to Friday
  • Closed on Saturday and Sunday

 

APPLIANCE REPAIR VISITS MADE EASY AND CONVENIENT

However you choose to contact us, here is how we work to maximize your convenience:

  • You choose an appointment date.
  • We’ll call at least 30-45 minutes prior to our arrival (when possible we’ll provide more notice)
  • Prior to the appointment, the technician will advise you on being prepared so they can do their work completely and efficiently (eg. If a fridge needs defrosting or a washer needs to be drained)

 

We don’t want you sitting around and waiting all day. Hopefully we will not need a second visit. We can’t have every possible part for every model/brand on each technician’s van. But if we know the problem before-hand, we are more likely to be prepared. Most importantly, we want your direct experience with our service technicians to be pleasant.

 

 

 

 

 

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